Privacy Policy

Last Updated: May 24, 2025

At CraftedByAgents, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our AI-powered content generation platform.

Information We Collect

We collect the following information when you sign up or use our platform:

  • Name and email address
  • Brand preferences (e.g., voice tone, content niche)
  • Subscription and usage data (e.g., plan details, credit consumption)
  • Generated content metadata (non-sensitive)
  • Device data, browser type, and usage patterns via cookies and analytics tools

How We Use Your Information

We use your information to:

  • Personalize content creation based on your inputs
  • Manage your account and subscription
  • Track credit usage and optimize user experience
  • Provide customer support
  • Analyze usage trends and improve our services
  • Comply with legal obligations

We do not sell or share your personal information with third parties for advertising purposes.

Cookies & Tracking

We use cookies and similar technologies (e.g., Google Analytics, Meta Pixel) to:

  • Track site usage and performance
  • Improve UX and platform features
  • Measure marketing campaign effectiveness

You may disable cookies in your browser settings, but doing so may affect platform functionality.

Data Storage & Security

  • All data is stored on secure, cloud-based infrastructure
  • We implement industry-standard encryption and access controls
  • User data is protected against unauthorized access, modification, or deletion
  • Your Rights

    Depending on your jurisdiction (e.g., under GDPR or CCPA), you may:

    • Request access to your personal data
    • Request correction or deletion of your data
    • Withdraw consent for data processing
    • Request a copy of the data we hold about you

    To exercise any of these rights, email us at [insert contact email]

    Data Retention

    We retain your personal information as long as your account is active or as needed to fulfil legal or operational obligations.

    Updates to This Policy

    We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notification. Continued use of our platform implies consent to the updated policy.

    You may cancel your subscription at any time through your dashboard. We may terminate access if:

    • Terms are violated
    • Fraudulent behavior is detected
    • Platform misuse occurs

    Contact Us

    For any questions or concerns, email us at: support@craftedbyagents.com